Customer Service Agent

At Tenneco, we don’t follow industry standards; we set them, and we don’t settle for being best-in-class because we hustle to be better than best-in-class. Whether it’s our Core Values – radical candor, simplify, organizational velocity, tenacious execution and win – or our Get Stuff Done (GSD) mindset, we’re determined to become the most trusted partner and best manufacturer and distributor to the transportation industry.

With a product portfolio as expansive as it is innovative, an obsessive commitment to quality and excellence, and a global presence, we’re all about getting stuff done, so we can win.

How do we make it happen? Through the Tenneco Way. Fueled by our Core Values, a winning mindset and a relentless commitment to excellence, the Tenneco Way is how we win. It’s what keeps Team Tenneco bold, driven, and unapologetically focused on pushing past limits and redefining success.

Here, you’ll work alongside a team of relentless problem-solvers who are committed to making a tangible impact. If you’re ready to break boundaries, deliver results, and enjoy the ride along the way, you’ll thrive here.

Want to learn more about who we are? Check out our website to discover the Tenneco Way.

DRiV is the aftermarket business group of Tenneco - DRiV website

Primary Functions:

1. Answer incoming phone calls and emails.

2. Assist customers with the following: 

                  a. Placing orders and stock checks

                  b. Order/pricing discrepancies

                  c. Returns

                  d. Promotional orders 

                  e. Packing slips, invoices and tracking info

3. Provide comprehensive account management for large FP Diesel accounts.

4. Application look-up for heavy duty engine components.

5. Capture and log lost kit and component sales for FP Diesel line.

6. Maintain and continually improve heavy duty/commercial vehicle application knowledge.

7. Other duties as assigned by Manager.